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Servitization: the keyword is “subscription”

Servitization: the keyword is “subscription”

7 Feb, 2019 | Business development, Columns, Japan, Lean Sales, Lean Services, News, R&D, Strategy, Trends

On the wave of the “servitization” that crosses and affects the whole world, the most recent trend marked by the moves of some of the most famous Japanese manufacturing companies is the activation of subscription services. Many are launching structured...
JMAC takes the lead on Servitization & Customer Experience

JMAC takes the lead on Servitization & Customer Experience

19 Nov, 2018 | Lean Sales, Lean Services, News

Service Day 2018: drive the change in the automotive industry Great turnout at the Service Day held on the 16th-17th-18th November, organized by Quintegia and AssConAuto, where JMAC Europe has had the opportunity to present its methodological approach for the mapping...

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