Training for Quality

Shingo Zero Defect & Problem Solving Skill-up

No more defects!

Learn how to achieve an irreproachable quality for the customer (zero defects) by detecting and solving errors.

The learning contents offered to the participants focus on:

  • the key role of people in quality improvement
  • the concepts of Small and Big Cycle for improvement (Shingo)
  • a method to tackle and solve complex problems (QRQC)
  • the collection and use of real time data to problem search and detection

Have people learn how to

  • manage and disseminate operational knowledge,
  • train people about standard work
  • control and effectively measure the process performances, to ensure qualitative excellence.
  • use the most appropriate method to solve critical issues in case any trouble arises.
Intended for

All managers and resources involved in corporate improvement teams.

The path is mainly designed for: Quality managers, KPOs, production managers, department and function managers,  design engineers dedicated to projects on focus.

Registration fee

The individual registration fee is € 1,300.00 + VAT. Other than participation, that inclued per each day of training:

  • teaching materials,
  • coffee breaks,
  • lunch.

In case of registration of two or more participants of the same company, it is possible to agree a special discounted fee.



26th-27th March, 2019


2 days


Either YourPremises or JMAC Dojo House 


English      (or: Italian, Spanish on demand)


9 to 14 people



9:00 a.m. – 6:00 p.m.

Give your projects a boost! This experience will make the difference in how your resources work together.

Try it yourself, signing up now!


Practice Area

R&D management